jiangsu neucognic medical co., ltd.
Should I shave the area where I will stick the electrodes and put on oil or skin cream?
It's better to clean if it is too thick. Do not use oil or cream before use the instrument.
What are the advantages of NeuGait?
NeuGait can modify the foot drop immediately which caused by stroke, brain injury, spinal cord injury and other central nervous diseases, improve the gait, avoid the joint and spinal deformation, improve the quality of your life.
Why does the stimulation area of the skin feel more painful than before?
Probably because the electrodes are dirty or dry; also, make sure the skin where the electrodes applied to is cleaned properly.
Is it necessary to take out the stimulator from the Cuff to charge battery?
No. It can be charged directly in the Cuff via USB.
Should I take out the stimulator when not in use?
Our stimulator can always stay in the Cuff.
How to deal with skin allergy?
Please stop using the instrument and consult with your doctor, then reuse it again after the skin recovery.
How long can I wear the NeuGait each day?
Check out instructions. Make sure to take off when sleeping so that the skin can breathe.
How often to replace electrode pads?
Please replace the electrode pads every week.
How to use the programmer?
The programmer is for doctor or trained professional use only.
How to adjust the parameters when using the stimulator?
Press + and - button to fine-tune stimulus intensity or visit your doctor to reset parameters.
Why the stimulator always beeps when working?
It means the electrode pads are not well fixed. Or, electrode connection are broken.